Report a Claim
We are here and ready to help resolve your claim ASAP.
Claims Support
Get your claim resolved and your fleet back on the road quickly. Our claims process is designed for speed and transparency—report early for the fastest resolution. Report a claim even if you are not at fault or unsure if there is a loss or not—all reports are reviewed by claims professionals, that is what they are here for!
How to Report Your Claim
Gather Information
Collect your policy details, incident information, and vehicle data. See the list below for everything you'll need.
Report Your Claim
Use the table below to find your insurance company's claims contact information based on your policy number.
Track Your Claim
An adjuster will be assigned and contact you within 24 hours. They'll guide you through the rest of the process.
What You'll Need to Report
Policy Information
- Insured Name
- Policy Number
Incident Details
- Date and Time of Loss (estimated time is OK)
- Location of Loss (be as specific as possible)
- A short description of what happened
Vehicle Information
- Vehicle Year/Make/Model
- Vehicle Identification Number (VIN)
Driver Information
- Driver Name
- Driver Phone Number
Report Your Claim - Find The Right Claim Contact Info
Your insurance company uses a dedicated claim specialist company called a third-party administrator (TPA). Please review the table below to find the proper email address or phone number to report your claim for fast service.
| Insurance Company | Policy Starts With | Phone | |
|---|---|---|---|
| Ascot | ASC | (800) 315-6090 | [email protected] |
| Accredited | 2-CWH | (800) 315-6090 | [email protected] |
| Canopius | CUS | (888) 271-2119 | [email protected] |
| Everspan | CW1 | (800) 315-6090 | [email protected] |
| Everspan | CW3 | (800) 486-2524 | [email protected] |
| Knight | KSCW | (800) 864-8820 | [email protected] |
| SCOR (General Security Indemnity Company of Arizona) | 498 | (833) 522-3766 | [email protected] |
| Trisura | CW | (332) 252-0424 | [email protected] |
| W.R. Berkley | TPM | (888) 890-4965 | [email protected] |
DriveSmart Data Accelerates Claims
Your DriveSmart telematics data provides accurate incident details, helping adjusters resolve claims faster and more fairly.
Precise Incident Data: GPS location, speed, and vehicle diagnostics captured automatically at the time of the incident
Faster Adjuster Decisions: Objective data reduces investigation time and dispute resolution
Fair Outcomes: Telematics evidence supports accurate fault determination and settlement amounts
What to Expect
Fast Adjuster Assignment: Our TPA partners assign an adjuster and contact you within 24 hours of receiving your claim. You'll receive their direct contact information and claim number immediately.
Support Every Step: If available, share supporting documents like police reports or photos to help your adjuster resolve your claim quickly. Your adjuster will guide you through the entire process.
We're Here for You: If you prefer to report through us instead of directly with the TPA, we'll handle the coordination. For any questions, disputes, or concerns about your claim, contact us directly at [email protected]—we're your advocate throughout the process.